1. About CAAS
CAAS Counselling App is a specialized digital mental-health platform engineered to make professional psychological counseling accessible, private, and stigma-free for students and adults.
We bridge the gap between people seeking emotional support and verified, licensed clinical psychologists. Through encrypted end-to-end video and audio consultations, flexible scheduling, daily wellness tools, and personalized progress reports, CAAS provides holistic care tailored to your life.
2. How It Works for Clients & Students
Sign up using your phone number or university email and verify via SMS OTP.
Browse verified profiles, filter by specialization, language, fees, or rating.
Choose between 60-minute audio or high-definition video consultation blocks.
Select a convenient date and time from the psychologist’s live calendar.
Pay safely via Razorpay/UPI, or apply your 100% Free First Consultation entitlement.
Join the private room at session time, receive summary reports, and share feedback.
3. How It Works for Psychologists
Sign up and create your practitioner identity.
Provide degree certificates, license number, and a professional profile photo.
CAAS clinical audit team verifies your credentials against licensing databases.
Set your fees, publish availability, consult students, and receive automated payouts.
4. CAAS Mobile Application
Mental Wellness in Your Pocket
The CAAS Counselling App Flutter mobile app delivers seamless appointment notifications, 1-click video joins, daily wellness streak cards, consultation reports, and instant feedback.
5. Core Services
Video & Audio Consultations
Connect face-to-face or via high-clarity voice calls with verified therapists in secure, browser-based rooms.
Daily Wellness Resources
Access curated mindfulness articles, mood trackers, stress-busting flash cards, and cognitive exercises.
Clinical Reports & Support
Receive confidential session summaries, progress metrics, and follow-up guidance directly from your practitioner.
6. Free First Video Consultation
- Eligible newly verified students receive 1 free video consultation.
- Maximum duration of 60 minutes.
- One-time use per verified student account.
- Applicable with selected participating approved psychologists.
- Audio consultations and additional consultation blocks require standard payment.
7. Consultation Duration
- Each CAAS consultation block is standardized to 60 minutes.
- Sessions start promptly at the scheduled appointment time.
- Extensions or follow-up consultations require booking an additional paid 60-minute block.
- Psychologist acceptance and slot availability are required for all bookings.
8. Safety and Privacy
CAAS Counselling App adheres to strict privacy and data protection guidelines. All video and audio streams are encrypted end-to-end. Personal identification documents uploaded during verification are stored securely in encrypted cloud storage and are accessible strictly to authorized clinical auditors.
Consultation notes and clinical feedback remain confidential between the student and therapist and are never exposed publicly or shared with third parties without consent.
9. Policy Summaries
Cancel up to 2 hours before session start for full refund. Rescheduling permitted prior to cutoff.
Learn how CAAS collects, stores, and protects your personal data, credentials, and medical notes.
Account responsibilities, user conduct, payment terms, and consultation service boundaries.
10. Frequently Asked Questions & Support
Our clinical compliance team manually inspects academic degrees, professional council registration numbers, government IDs, and profile photos before granting platform access.
Contact our privacy compliance team at support@caascounselling.com to request data correction or complete account deletion.